Privacy policy
aetherpeak.co.uk ("we", "us", "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our store (the "Services").
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
We collect personal information from various sources to provide and improve our Services. This may include:
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Contact Details: Your name, billing address, shipping address, phone number, and email address.
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Account Information: Your username, password, and security questions.
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Transaction Information: Details about the items you view, add to your cart, or purchase, including payment information.
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Communications: Information you provide when you contact our customer support.
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Device & Usage Information: Information about your device, browser, IP address, and your interaction with our Services.
How We Use Your Personal Information
We use your information for several key purposes:
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To Provide Our Services: Fulfilling your orders, processing payments, arranging for shipping, managing your account, and facilitating returns.
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Marketing and Advertising: Sending promotional communications and showing you relevant advertisements for our products.
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Security and Fraud Prevention: Protecting our services, detecting fraudulent or illegal activity, and securing your account and payment information.
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Communicating with You: Providing effective and responsive customer support.
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Legal Compliance: Complying with applicable laws and responding to valid legal requests.
How We Disclose Personal Information
We may disclose your personal information to third parties in specific circumstances, including:
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With vendors and service providers who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).
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With our platform provider, Shopify, to enable and improve the Services.
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With business and marketing partners to provide services and advertise to you.
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In connection with a business transaction, to comply with legal obligations, or to protect our rights and the rights of our users.
Your Rights and Choices
Depending on where you live, you may have rights in relation to your personal information, such as the right to access, delete, or correct the information we hold about you. You may exercise any of these rights by contacting us using the details below.
You can opt out of receiving promotional emails at any time by using the unsubscribe link in the emails we send you.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Privacy Policy.
Security and Retention
While no security measures are impenetrable, we take steps to protect your information. We retain your personal information only for as long as necessary to provide you with the Services and for other legitimate business purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:
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Email: support@aetherpeak.co.uk
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Address: 4 Earlswood Crescent, Wolverhampton, WV9 5RL, United Kingdom